TSM 2023 SO

Safety check compliance:

* This figure relates to asbestos re-inspections that need to be repeated every five years. Due to lack of contractor availability, some homes are now outside of their five year window and we're working to resolve this as soon as possible.

The above question was only asked to those who answered 'Yes' to the question 'Have you made a complaint to PDRHA in the last 12 months':

Complaints relative to the size of the landlord - based on the number of complaints the landlord receives for each 1000 homes they own:

• 0

Complaints responded to within Complaint Handling Code timescales:

• n/a

We asked those who answered the above question if they had ever reported a case of anti-social behaviour to PDRHA:

Anti-social behaviour (ASB) cases relative to the size of the landlord - based on the number of ASB cases opened for each 1000 homes they own:

• 24 per 1000 homes

Actual number of ASB cases:

• 1 case from 41 homes